Return Policy
We want you to be fully satisfied with your purchase. If for any reason you are not completely happy, you may return it within 30 days of the purchase date. There is a $10 processing fee per item in your return request.
Please note the following conditions for returns:
- The product must be unopened with the packaging still sealed
- All returns must be accompanied by proof of purchase.
For these reasons, we ask that you double-check your orders to confirm that they are correct. If you have any questions prior to ordering, please send us an email to support@shop-ava.co - we're happy to help!
Wrong Address Disclaimer
If you have used an incorrect address, please contact us ASAP (support@shop-ava.co), as we are able to help only if your order has not processed or shipped. Please note: there is a very small window where we are able to change or cancel orders, and it is not guaranteed that we will be able to fulfill your request.